About Distress Centre Halton

About Us

Distress Centre Halton is a non-profit charitable organization that provides telephone and online support to people 365 days of the year.  We are a unique service in that we train volunteers for front-line work providing emotional support and befriending to people in distress or crisis.

Our service improves the health and wellness of people in our community and the quality of life of those who are feeling alone, isolated, and vulnerable.

Distress Centre Halton has a volunteer Board of Directors.  We have 2 full-time staff and 3 part-time staff.  We have 2 locations, in Oakville and Georgetown.  Currently we have approximately 150 volunteers between the two Centres.


Distress Centre Halton is an amalgamation of 3 small Centres that originated in the 1970s – Distress Centre Oakville, Distress Centre North Halton, and Telecare Burlington.  In April 2019 the Centres legally amalgamated and officially became Distress Centre Halton.

Originally volunteers answered the phone lines on Friday and Saturday nights only.  As the demand for the service grew, the hours were extended to 24/7, 365 days of the year.  In 2018 we responded to approximately 15,000 conversations.

Our Mission

Distress Centre Halton supports people in our community to better cope with crisis, loneliness, and emotional stress.

Core Beliefs

  • Friendship and relief from isolation is essential for mental well-being.

  • Community is stronger when people can find a meaningful connection in a safe place.

  • There are strategies to help prevent the risk of suicide. 

People contact us for lots of reasons, including: 

·       Feelings of loneliness

·       Relationship issues

·       Bullying

·       Bereavement

·       Thoughts of suicide

·       School or work issues

·       Addictions

·       And many more … no issue is too big or too small

Making our community a healthier place to live

Community Presentations

We’re available to speak with your club, class, or group about the services provided by Distress Centre Halton.  For more information, please contact us at: info@dchalton.ca.