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Volunteers are the lifeline of our service. Our volunteers make a tremendous difference in the lives of those in our community who are lonely, in crisis, or experiencing emotional stress.

Before applying, please read the information on this page in order to decide if this is the right time for you to volunteer (see application link below).


Things to Consider Before Applying:

  • Due to the nature of volunteering on a Distress Line, if you are currently experiencing emotional difficulties or trauma this may not be the best time for you to volunteer in this position. It is important to evaluate your own mental well-being and consider the impact this type of work may have on your mental and emotional state.

  • We are not a peer-to-peer support agency, which means that we are not able to share our own personal experiences or opinions with clients who use our services.

  • We rely on our volunteers to complete the hours they commit to in order to provide full coverage for our programs. Please consider carefully if you have the time to attend all 8 training sessions, and volunteer 12 hours a month for at least 1 year. 

Other Considerations


Training Information & New Dates!

We are currently accepting applications for our Summer 2023 training sessions.


Next Volunteer Information Zoom Meeting

(by invitation only, please submit application first). 

Tuesday June 13, 2023

7-8 PM

Volunteer Classes Start July 4th, 2023

Tuesday Evening Training (on Zoom)

Dates: Tuesdays, 7-10pm

July 4th to August 15th, 2023

2023 Training Dates: 

  • Training sessions are held throughout the year, with sessions starting in January, April, July, and October (dates subject to change with extra training sessions added as needed). 

  • Evening training sessions are held 7-10pm.

  • Training sessions are currently being held on Zoom until we are able to safely return to in-person classes (with remote options) at our Oakville location.


For more information please email   

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