You can talk about anything on your mind. Many callers reach out about loneliness, relationships, bereavement, school or work challenges, bullying, mental or physical health, addictions, or thoughts of suicide. Most calls focus on emotional support and befriending, sometimes helping to de-escalate ongoing situations. A very small number require emergency intervention, and an even smaller number are abusive or inappropriate. No issue is too big or too small. If you need someone to listen, we’re here.

Anyone can call for any reason, at any time. You don’t need to be in crisis. Whether you need someone to listen, want to talk through a challenge, or just need a moment of support, we’re here for you.

Calls are answered by a team of trained volunteers. They provide listening, emotional support, and guidance, but they are not professional therapists or counsellors. Our volunteers are carefully selected, supported, and overseen by staff to ensure callers receive safe and compassionate support.

No. You can call for any reason, at any time. Whether you need someone to listen, want to talk through a challenge, or just need support, we’re here for you.